WhatsApp Business Account Setup
Creating and verifying your WhatsApp Business profile with business description, hours, address and catalogue.
WhatsApp Business Setup & Automation for London Businesses
Evshm sets up and automates your WhatsApp Business account to handle bookings, enquiries and customer support. We configure quick replies, automated greetings, catalogue integration and broadcast messaging so you can engage customers on the platform they already use daily.
WhatsApp messages achieve a 98% open rate compared to just 20% for email, making it the most effective direct communication channel for modern businesses.
What We Do
Automated Greeting & Away Messages
Configuring instant responses for new contacts and away messages outside business hours so no customer waits.
Quick Replies & Templates
Setting up pre-approved message templates for common scenarios like booking confirmations, quotes and follow-ups.
Product Catalogue Integration
Adding your products or services to the WhatsApp catalogue so customers can browse and order directly in chat.
Broadcast & Campaign Messaging
Sending targeted promotions, updates and reminders to segmented customer lists with tracking.
Chatbot & AI Agent Integration
Connecting WhatsApp to an AI agent that handles bookings, FAQs and order processing automatically.
How It Works
1
Setup & Verification
We create your WhatsApp Business account, complete your profile and verify your business number. This includes setting up your business description, operating hours, location and contact information to build trust with customers.
2
Automation Configuration
We set up greeting messages, quick replies, labels and automated workflows based on your business processes. Every automated message is crafted to match your brand voice and handle common customer scenarios efficiently.
3
Integration & Testing
We connect WhatsApp to your CRM, booking system or AI chatbot and test all automated flows. This ensures messages trigger correctly, bookings sync properly and customer data flows seamlessly between systems.
4
Training & Launch
We train your team on using WhatsApp Business features and launch your automated customer communication channel. You'll receive documentation on managing broadcasts, responding to enquiries and monitoring message analytics.
Results You Can Expect
98%
WhatsApp messages have a 98% open rate compared to 20% for email, making it the most effective direct communication channel.
<60s
Businesses using WhatsApp automation reduce response times from hours to under 60 seconds for routine enquiries.
40%
Automated booking confirmations and reminders via WhatsApp reduce no-shows by up to 40% for service businesses.
Frequently Asked Questions
How is WhatsApp Business different from regular WhatsApp?
WhatsApp Business includes features like business profiles, automated messages, quick replies, labels and catalogues that regular WhatsApp does not offer. Evshm sets up everything to maximise these features for your business.
Is WhatsApp marketing legal under GDPR?
Yes, when you have proper consent. Evshm ensures your WhatsApp communications comply with GDPR by implementing proper opt-in processes and unsubscribe options.
Can WhatsApp handle bookings for my business?
Yes. We integrate WhatsApp with booking systems or AI agents that check availability, confirm appointments and send reminders automatically.
How much does WhatsApp Business setup cost?
Evshm offers WhatsApp Business setup packages from £497, which includes account creation, automation configuration, template setup and team training.
Can I send bulk messages on WhatsApp?
Yes, through the WhatsApp Business API. Evshm configures broadcast lists and approved templates so you can send promotions and updates to segmented customer groups.
Will customers prefer WhatsApp over email?
For local service businesses, absolutely. WhatsApp messages are read within minutes while emails often go unread. Evshm helps you meet customers where they already communicate.
Related Services
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